How much cost the shipping?
We charge $4.99 for the first item + $1.50 per each additional product added to that order shipped domestic and $7.50 for the first item + $5.95 per each additional product to the rest of the world.
What places are you not able to ship to?
We do not ship to the following: Cuba, Falkland Islands, Iran, North Korea, Somalia and Sudan.
Will I get a tracking number with each order?
You will be sent the tracking automatically via email confirmation.
How long will it take to receive my order?
On average, merchandise is produced and shipped from our facility 2-3 business days after purchase. Standard shipping/transit times apply (1-6 days for domestic and 1-4 weeks for international).
Who pays the customs duties and taxes?
International shipments may incur customs fees depending on the country and their regulations. Any customs fees are to be paid to the appropriate customs agency by the customer.
What payment option do you offer?
We accept Bitcoin payment only at this time.
RETURNS AND GUARANTEE
What is your replacement policy?
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.
What if I picked the wrong size or color, can I change it?
Our production facility is automated for processing orders as fast as possible so you get the order ASAP.
Unfortunately, because of our automated process, any requests to change an order must be submitted before the item has entered production.
Once an order has entered production, it is going to be decorated and we are no longer able to edit the order.
Please utilize the size charts to ensure you are selecting the right size.
What kind of printing process do you use?
Embroidery, Direct to Garment, and Dye Sublimation. We proudly decorate using Aeoon Direct to Garment printers.
Where is the printing done?
What brand do you offer?
We carry over 50 quality brands such as Gildan, Next-Level, Hanes, Port & Co., Nike and Adidas just to name a few.
I want a custom design. Do you offer design services?
Yes, we offer graphic design services to help you create your custom product or modify an existing product. Please contact us for a quote! Some changes can be done at no fee.